Privacy Policy

Whiskey Source LLC ("we," "us," or "our") operates whiskeysource.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our online marketplace and auction platform for rare and collectible whiskey bottles.

By using our Site, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Company Information

Age Requirement

You must be at least 21 years of age to use our Site and services. We collect and verify date of birth information to ensure compliance with federal and state laws regarding the sale of alcoholic beverages. By using our Site, you represent that you are at least 21 years old.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Create an account on our Site
• Make a purchase or place a bid
• Subscribe to our newsletter or marketing communications
• Contact us for customer support
• Participate in surveys or promotions

This personal information may include:

• Full name
• Email address
• Phone number
• Date of birth (for age verification)
• Shipping and billing addresses
• Payment information (processed securely through Stripe)
• User preferences and account settings

Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and usage patterns, including:

• IP address and location data
• Browser type and version
• Device information and operating system
• Pages viewed and time spent on pages
• Browsing and search history on our Site
• Bidding history and watchlist items
• Referring website addresses
• Clickstream data

How We Use Your Information

We use the information we collect for the following purposes:

• Account Management: To create and manage your account, authenticate your identity, and provide customer support
• Transaction Processing: To process purchases, manage auctions, handle bids, and facilitate shipping
• Age Verification: To verify that all users meet the minimum age requirement of 21 years
• Communication: To send order confirmations, shipping updates, auction notifications, and respond to your inquiries
• Marketing: To send promotional emails, newsletters, and personalized recommendations (with your consent)
• Personalization: To remember your preferences and customize your experience on our Site
• Analytics: To analyze Site usage, improve our services, and understand user behavior
• Security: To detect and prevent fraud, abuse, and security incidents
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our Site. Cookies are small data files stored on your device that help us improve your experience.

Types of Cookies We Use:

• Essential Cookies: Required for the Site to function properly, including session management and security features
• Functionality Cookies: Remember your preferences, such as age gate verification and cookie consent settings
• Analytics Cookies: Help us understand how visitors interact with our Site through Google Analytics
• Preference Cookies: Store your site preferences, including dark mode settings and display options

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Site.

Third-Party Service Providers

We share your information with trusted third-party service providers who assist us in operating our Site and conducting our business:

All third-party service providers are contractually obligated to protect your information and use it only for the specific purposes we authorize.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Regular security assessments and monitoring
• Access controls and authentication requirements
• Secure payment processing through PCI-compliant providers
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Account information is retained until you request deletion of your account
• Transaction records are retained for tax and legal compliance purposes
• Marketing data is retained until you unsubscribe or request deletion
• Analytics data may be retained in aggregated, anonymized form indefinitely

Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information and account
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Object: Object to processing of your personal information for certain purposes

To exercise these rights, please contact us at support@whiskeysource.com. We will respond to your request within 30 days.

Marketing Communications

With your consent, we may send you marketing emails about new products, special offers, auction highlights, and other information we think you may find interesting. You can opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Updating your preferences in your account settings
• Contacting us at support@whiskeysource.com

Please note that even if you opt out of marketing communications, we will still send you transactional emails related to your account and orders.

Geographic Scope

Whiskey Source operates exclusively within the United States. We only ship to addresses within the United States and only accept orders from U.S. customers. Our services are not directed to individuals outside the United States, and we do not knowingly collect information from non-U.S. residents.

Children's Privacy

Our Site is not intended for individuals under the age of 21. We do not knowingly collect personal information from anyone under 21 years of age. If we become aware that we have collected information from someone under 21, we will take steps to delete that information immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending an email notification to registered users (for significant changes)
• Displaying a prominent notice on our Site

Your continued use of the Site after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: